Order & Product Delivery
As Alibaba Natural Stone, we are proud and happy to be the pioneer of digital innovation in our sector.
How does the ordering process work?
The order process you created via the digital platform is put into action and delivered to you quickly goes through a 4-stage process.
1. Create Your Order On Platform
2. Let Our Representatives Reach You
3. Your order will be on its way to you.
4. Let our service personnel deliver your order.
Dear Customers
At Alibaba Doğaltaş, our goal in creating this digital platform is not only to provide a product presentation tool but also to strengthen our collaboration with you and make your business processes more efficient. We thank you for choosing to work with us and reaffirm our commitment to providing you with the best service, ensuring the continued success of our partnership.
Frequently Asked Questions
After your order is processed, you will receive an email stating that your order has reached us.
Our service department will quickly contact you regarding the process and share images of your products with you.
Shipping processes vary by country all over the world.
As Alibaba Natural Stone, we offer the most professional and perfect service to all our customers. In case of an unforeseen situation, if you send the product image to our WhatsApp support line unit, you can use your right to reschedule or through one of our branches.
Alibaba Natural Stone has been shipping products to every region of the world since 1987. We are the only business in our field that provides service in 7 continents and all countries.
The cargo companies that work with each country and country vary. If you want to supply the products urgently, we deliver the products to you with different options and standard shipping options.
Our accounting unit will contact you and provide you with detailed information. Our professional consultants will inform you about taxes and all other matters.
